Find the right person
Enter the person’s full name. If several results look similar, add a city or company and compare the details you already know. Try a previous city, an alternative spelling or a name the person uses publicly.
When a search returns one candidate, its report opens directly. With several candidates, choose a person before opening the report. To change the search, use Modify search or return to the search page.
No results or missing information
A search can return no matching profiles. Check the spelling and remove details that may be too restrictive. A blank field means no information was returned for that field; it is not a negative finding about the person.
A completed search uses a search allowance even if no match is found. A failed operation does not use a completed search or report allowance. If an operation is still processing, wait for its status before starting it again.
If the result belongs to someone else, do not treat it as the person you intended to find. Refine your search, or report the incorrect match.
Sign in and find your reports
Choose Login and continue with Google. Use the same Google account to access your subscription and report history. Your Google password is handled by Google.
Open your account to view your remaining searches, report allowance and saved report history. A saved report can be reopened from there. To remove a report from your history, open it and choose Delete report. This does not remove the original information from other websites.
Plans and billing
All prices below are in US dollars for the full billing period. Searches and reports are separate allowances for that period.
| Plan | Price (USD) | Searches | Reports |
|---|---|---|---|
| Weekly | $6.99 / week | 45 | 9 |
| Monthly | $18.99 / month | 140 | 28 |
| Quarterly | $38.99 / 3 months | 295 | 59 |
| Yearly | $49.99 / year | 385 | 77 |
Subscriptions renew at the selected interval unless canceled. Review the plan, total charge, renewal terms and any applicable taxes on the checkout page before paying.
Cancel a subscription
Open your account and choose Cancel renewal, then confirm. Check the subscription status after the request completes. Canceling renewal stops the next scheduled renewal; existing access remains available until the end of the paid period.
Signing out or deleting a report does not cancel a subscription. If cancellation does not complete, email carriechenxc@gmail.com with the email address used for your DeepSearch account.
Payment problems and refunds
If payment is pending, use the payment status shown on the site and the available check-payment action before trying again. If you were charged but access is missing, send your account email, payment date, amount and order reference to carriechenxc@gmail.com.
For a refund request, include the same details and explain what went wrong. We review the transaction, service delivery and any applicable consumer rights. Cancellation by itself does not request a refund. Do not send your password, full card number or card security code.
Contact DeepSearch
Email carriechenxc@gmail.com for account, search or billing help. Include the page or report reference, what happened and what you expected. A screenshot can help; hide unrelated personal information first.
For personal-information requests, follow Correction & removal. For a practical search walkthrough, read How to Find Someone on Instagram by Name.